Terms & Conditions

Terms & Conditions


If you do not agree to these terms and conditions, please do not use this site. All users of this site agree that access to, and use of this site are subject to the following terms and conditions.

Errors in Pricing
In the event that a Posterboy Pty Ltd product is mistakenly listed at an incorrect price, we reserve the right to refuse or cancel any orders placed for product listed at the incorrect price. If your credit card has already been charged for the purchase and your order is cancelled, Posterboy Pty Ltd shall issue a refund to your credit card account in the amount charged. Posterboy Pty Ltd reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged

These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Posterboy Pty Ltd without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Limitation of Liability
Posterboy Pty Ltd shall not be liable for any damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Posterboy Pty Ltd has been advised of the possibility of such damages.

Page Content Copyright
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the Australian and other copyright laws, and is the property of Posterboy Pty Ltd. The collective work includes works that are licensed to Posterboy Pty Ltd. Copyright 2011, Posterboy Pty Ltd ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Posterboy Pty Ltd or purchasing Posterboy Pty Ltd products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Posterboy Pty Ltd or to purchase Posterboy Pty Ltd products. Any other use, including but not limited to the display or transmission of the content of this site is rohibited, unless authorized by Posterboy Pty Ltd. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

Posterboy Pty Ltd may assign its rights and duties under this Agreement to any party at any time without notice to you. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Posterboy Pty Ltd products) shall be in the state or federal courts located in Sydney, New South Wales. Your use of this site shall be governed in all respects by the laws of the state of New South Wales, Australia. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Posterboy Pty Ltd products) must be commenced within one (1) year after the claim or cause of action arises. Posterboy Pty Ltd failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions.

Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Posterboy Pty Ltd or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. We reserve the right to reproduce artwork which is threatening, defamatory, libelous, obscene, invasive of privacy or publicity rights, illegal, abusive, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law.

You agree to indemnify, defend, and hold harmless Posterboy Pty Ltd, its officers, directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable solicitors’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links
In an attempt to provide increased value to our visitors, Posterboy Pty Ltd may link to sites operated by third parties. These linked sites are only for your convenience and therefore you access them at your own risk.

Shipping Policy
Our standard production time is 5 working days from receipt of artwork. Cut off time for artwork supply is 10am to ensure a full working day to work the job into our schedule.

Shipping times vary depending on distance from Posterboy Pty Ltd to delivery destination. Delivery to addresses in the state capitals typically take 1 – 2 working days. Delivery to regional addresses, including Darwin, take 2 – 12 working days. If you are working to a deadline for delivery please be sure to discuss this explicitly with your account manager. We are happy to work to deadlines, but can’t help you if we don’t know about them at the time of order.

Return & Refund Policy
It is the intention of Posterboy Pty Ltd to provide our customers with products that meet the specifications stated on our web site as well as our customer’s expectations. In the unlikely event that our customer’s expectations are not met, we ask that the customer emails us immediately with photos and a description of the problem and we will make every effort to reach a fast and mutually agreeable resolution.

It is important to note that all of our signage is custom printed with artwork which the customer approves prior to printing, so it is essential that you select your product and check your artwork very carefully. It is also important to note that the colours in the artwork proof displayed on your screen are not accurate. Colours will print differently on different printers and materials and will display differently on different computer screens. If a colour is important it is essential that a Pantone (PMS) colour is advised prior to the artwork proof being approved, so we can do our best to achieve the closest possible colour match.

Posterboy Pty Ltd will repair or replace any products which are not as stated on our web site, not as shown on the approved artwork proof (please note the above paragraph regarding colours) or are found to be defective within the warranty period stated on our web site.

In the event of a warranty issue being notified, and photos of the issue being received, Posterboy Pty Ltd will:

  1. If notified within 14 days of the goods being received by the customer:a) Arrange and pay for the return of the goods to Posterboy Pty Ltd for repair, then repair the goods and return them at no cost to the customer; or
    b) Replace the goods at no cost to the customer. If Posterboy Pty Ltd requires the goods to be returned, Posterboy Pty Ltd will arrange and pay for the return of the goods.
  2. If notified later than 14 days of the goods being received by the customer:c) Require the customer to return the goods to Posterboy Pty Ltd (at the customer’s cost). Posterboy will then repair or replace the goods and return them at no cost to the customer

In the event of a warranty claim, Posterboy Pty Ltd’s liability will be limited to the cost of repairing or replacing the goods. Posterboy Pty Ltd will not be liable for any associated costs incurred by the customer as a result of a warranty claim. This includes, but is not limited to, the cost of installing the signage that is the subject of the warranty claim. It is essential that all signage is carefully inspected at time of receipt – and approved or rejected by the customer prior to the customer arranging installation of the signage.

Refunds are not offered for custom printed products.